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Evaluating Work Readiness

May 25th, 2011 · No Comments

Infusion will be conducting a large scale evaluation on behalf of the Business Trust, studying their acclaimed Monyetla Work Readiness Programme TM (Phase 2). The programme aims to contribute to the Business Processing Outsourcing Sector Development Plan through recruiting and training unemployed young people as entry level agents, and on graduation placing them in employment. The evaluation will comprise site visits to 15 centres around the country, in-depth interviews with partners, stakeholders, learners and implementing agents and a detailed literature review. The Infusion team is working in association with Shamima Vawda of Systems Approach, and Rahmat Omar of UWC – experts in programme evaluation and the BPO&O sector respectively.

Tags: Evaluation · South Africa · Research

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